QoE

Quality of Experience

A measure of the overall satisfaction and usability of a product or service as perceived by the user. It is often used to evaluate the quality of digital services such as video streaming, online gaming, and other digital applications.

QoE is a multidimensional concept that takes into account various aspects of the user experience, including technical factors such as network quality, service availability, and application responsiveness, as well as non-technical factors such as usability, design, and content quality.

QoE is typically evaluated using a combination of objective and subjective measures. Objective measures include metrics such as service availability, response time, and error rate, while subjective measures involve soliciting feedback from users through surveys, questionnaires, or other feedback mechanisms.

QoE is important for businesses that are providing digital services, as it can have a significant impact on user satisfaction, retention, and loyalty. By focusing on QoE, businesses can improve the overall user experience of their services and can differentiate themselves from competitors by providing high-quality and engaging digital experiences.

Overall, QoE is an important concept for businesses that are looking to provide high-quality digital services and applications and is critical for ensuring user satisfaction and engagement.

• Abbreviation: QoE