I lead the content team at Exponea (an all-in-one marketing software, enabling personalized customer experiences at scale), where I manage the production of e-commerce articles and case studies, as well as the content for webinars and events. My passion is storytelling: I am constantly exploring new and creative ways to explain complex topics. When I’m not at my desk, I enjoy performing with my improv comedy troupe, watching films and tv, and planning my next adventure.
A brief explanation of what Omni-channel communication is and specific features and strategies within it for marketing teams to increase their customers’ loyalty and value.
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