A couple weeks ago I tested Clicklist, Kroger’s online grocery shopping. The system was flawless, with a ton of advantages over grocery shopping. First, I was able to watch my budget while adding each item into my cart. I was able to clearly see every item on sale. The system tracked my most common products I purchased. And it took me 10 minutes to drive up, have the Kroger team load my car, and check out.
If I had one really picky complaint it was that the team substituted Claussen pickles for Vlasic. My guess is that the person loading my groceries was looking in the pickle section instead of the refrigerated section of the store. Oh the humanity!
- 40% of 2015 online grocery shoppers said their primary grocer does not offer eCom Tweet This!, indicating lost sales and loyalty opportunities for those primary grocers
- 64% of those who have tried online grocery shopping would switch grocers for a great digital experience Tweet This!
- GenX, men and those with children are the fastest growing segments for eGrocery this year Tweet This!
The 2016 Online Grocery Shopper infographic shares data from a recent report by Unata. The report reveals trends in eCommerce for 2016 including: men are more interested in eGrocery, GenX is the fastest growing segment for eGrocery and consumers with children are primed for online. I’m a perfect match for the demographic!
Carroll leveraged Personify's Small World Community to build an online community with powerful gamification, personalization and reporting to support engagement and measured results, and this has translated to a 30% increase in yield rate for the 2018 semester.