Thinking about launching an ecommerce website? Here are five things that you need to consider before launching your ecommerce website:
1. Have The Right Products
Finding the right product for an ecommerce business is easier said than done. Assuming that you have narrowed down the audience segment, you want to sell to, the next question of what to sell arises. There are several things that you need to check for when deciding upon a product. You need to make sure that the product you choose to sell is in demand. Understand that you intend to run a business and to make money.
Testing out a new product or offering is not only laborious and time-consuming, but it can also be pretty expensive as well. Instead of trying something new, find a product that is in demand and is in a relatively less competitive niche. Doing this homework might seem like a chore, but it will pay dividends later on when your ecommerce website matures.
2. Have Multiple Suppliers And Shippers
Once you’ve finalized the product you’re going to sell, you then need to figure out where to procure it from. Unless you’re making your product 100% on your own, without any suppliers involved, then you can skip this step. For everyone else, here’s what you need to keep in mind.
A significant portion of the world’s manufacturing is being done in Asia. Sourcing from these countries to somewhere like the US will take time. Not only will it take time, but it will also be a hassle as you are thousands of miles away from your suppliers. In these scenarios, you have to find out manufacturers to go to in times of distress or uncertainty.
Ideally, you should have anywhere between three to four manufacturers for a single product. You should coordinate with them and alert them if you expect an increase in sales or something else. Once you’re done with finding a manufacturer, you will need to worry about shipping your product. There are several options available, and it is best to do your due diligence before deciding to go with one.
3. Optimize Your Ecommerce Site For Conversions
Let’s get into the more creative side of running an ecommerce business. To make your business a success, you will need to make sales. Making sales is much less challenging when your website is designed impeccably and works as intended by the user.
Hire designers and developers who have proven experience in making result-driven websites if you’re not confident to build the site on your own. They can suggest tools like chatbots, live chat app, or pop-ups that can help increase sales. Additionally, make sure that the website is free from significant bugs that might hinder your potential customers when they are going through making a transaction.
4. Invest In Effective Marketing.
At this point, you have your ecommerce website up and running, but you’re still not making money. To start bringing in some cash flow, you will need to start investing in the proper marketing channels. There are several options for you to choose from. If you are looking for immediate returns, you can go with social media ads, search engine ads, influencer marketing, to name a few.
For most people, you should start with these three methods and see what brings conversions for you. Then, when you start making money and are in a position to experiment, you might want to look into long-term marketing strategies like search engine optimization (SEO), content marketing, advertising, etc.
5. Establish Clear Policies Early On
It’s best to get in touch with someone who is a professional in these matters. While the chances of you getting into trouble should be slim, make them zero by having clear, concrete policies designed to protect you and your business.
As a reference, you can go through the policies present on some of the leading ecommerce giants and other leading competitors in your niche.
SwiftChat can help you identify ideal visitors faster with live chat and steer them towards making a purchase. Live chat in ecommerce can be 400% less expensive than phone support, can increase conversions 3 to 5 times, reduce cart abandonment rates, increase customer satisfaction, increase customer loyalty, and improve your support staff's productivity.