Front is the customer communication platform that combines emails, apps, and teammates into a single view. With Front, it’s simple for every person in your company to have an impact on the customer experience.
Front likes to think of itself as the communication cockpit for sales teams. With all your outreach channels visible to your whole team in one window alongside your CRM and backend systems, Front helps you close more, faster, enabling your sales team:
- Build automatic workflows with intelligent alerts to sort incoming leads, route them to the right person, and prioritize outreach.
- Collaborate on communications in real-time and templatize your most effective messages. Quickly align on strategy with full context.
- Report on sales activity and response time to get the insights you need to improve. Assign owners to handle each prospect from end-to-end.
- Integrate Salesforce (or any CRM) into your inbox for total context at your fingertips. Add custom integrations with Front’s open APIs.
Front Key Features
- Team Inboxes – Front lets you sort your sales team inboxes by channel, tier, geography, urgency — however, you organize your prospects, Front can do it.
- Canned responses – Consistently put your best foot forward with highly customizable saved email templates optimized for higher response rates.
- Shared drafts – Draft and edit emails together in real-time to perfect your outreach and avoid confusing back-and-forth on drafts.
- Commenting – Quickly chat with your team in the context of each prospect email to align on your strategy before reaching out.
- Snooze – Stay focused on your highest-value deals while never dropping the ball on follow-up.
- CRM Access – Access your CRM right next to every message.