Customer Relationship Management

Hit and Run Saturday!

I drove my daughter to her Mom’s today for a Mommy-Daughter weekend. Round-trip, the drive is about 2 hours. I was about a mile from returning to my home when I witnessed a light pick-up truck in front of me smash into the car in front of her… and then she took off! I was both amazed and really angry so I took off after her and called 911 on my cell phone. We drove about 8 miles North and she noticed I was following her and pulled over in a gas station.

The driver and the guy she was with walked up to my window and asked if I was following them. I said… “Uh, yea”… she says, “Why, I didn’t hit you!?”

I couldn’t believe it!!! So I told her to sit still and that I was on the phone with the police (I had been giving them directions the entire time). She was a little ticked and said “I’m outta here” and got back into her truck. I saw the guy she was with pleading with her, he knew they were in trouble. I let her know I’d be right behind her :).

So they got back in the truck and I think they were heading back towards the accident but it was just a little too late. A couple miles down the road the police had the street blocked off. I actually could hear the policeman that was standing in the street waving her down and he could hear me saying, “Hey… that’s them!”

Unfortunately, a poor kid driving a brand new Mustang got caught in the middle of all of this and clocked the police car right before the lady was stopped (yup, a second accident!). I pulled over and gave all my info.

After that, I headed back to the original accident where the poor girl was that got hit. She was really shaken up but her family gave me a nice cheer for tracking the driver down.

I can’t tell you why I did it… but I was surprised that I was the only one. This is, unfortunately, the second time I’ve witnessed a crime and not watched anyone else step forward. That’s really terrible. If EVERYONE did something when a crime was committed, I’m sure that crime rates would go down significantly. This accident affected so many people! The poor girl that got hit, the kid that hit the police car, the lady that’s going to jail, the friend of hers that told me he told her to stop… what a Saturday for everyone.

It doesn’t take much to step up when something like this occurs. Someone told me once that it takes a special person… I don’t agree. I’m a big fan of karma… if you look the other way, chances are that someone will look away when you’re the one that needs help.

2 Comments

  1. 1

    Thanks, Sean… I’m no hero, no marketing mogal… but it really made me mad to see someone hurt someone else and then take off. Thankfully everyone was okay, I’m sure the outcome could have been much worse.

  2. 2

    Doug, great marketing insights, but your hero story was very compelling and took courage. I am so glad you did not get shot, I live in Cook County,IL. So many people do not care any more, I am proud to know someone who does.
    JD

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