Online shopping is growing year over year… and there’s no slowing down yet. BlueKai has released the following infographic in preparation for this holiday shopping season online.
From the infographic: Online commerce has played a bigger role in the holiday shopping season virtually every year since its inception. But as Internet marketing becomes more sophisticated [and consumers become more web-savvy], holiday shopping is undergoing some profound transformations. Below are key trends from the 2010 shopping season that shed light on how online holiday commerce is changing.
In a culture that relies heavily on social media, online reviews, and brand advocacy to gauge product and brand performance, your ability to deliver great customer experiences is key to rising above the competition.