There's quite a bit of expense in working with custom mobile application developers just in the planning and prototyping phase. Time spent to ensure the user experience is optimal is critical to the success of your mobile application's adoption and usage, though. But only 52% employ a testing program for their mobile applications according to a report from Accenture!
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The report shows that nearly half of all executives feel that their mobile application experience is substandard. Ouch! Combine that with user behavior and you've got quite a problem. TechCrunch shared stats that only 79% of mobile users will try an app a second time if they don't have a good user experience, and that drops to 16% of users trying a second time. This notion that your users will be your testers is a disastrous one given that they'll simply give up rather than continue to work with you on updates.
56 percent of mobile leaders surveyed say it takes from 7 months to over 1 year to build one app and 18 percent say they spend from $500,000 to over $1,000,000 per app. 50 percent of CIOs think the process takes too long; 24 percent cite it as a source of frustration. Source: Kinvey.
That's an enormous expense for companies that are not seeing any return on the mobile app investment.