MutualMind helps companies listen to discussions on the social web, gauge sentiment, track competitors, identify influencers, engage with their audience, collaborate with their team on social workflow and measure the ROI of your social media initiatives.
Key Benefits of MutualMind
- Social Listening – listen based on keywords, channels or a targeted audience. MutualMind offers reports through central dashboards, customizable PDF reports or via an API. Measure volume, share of voice (SOV), sentiment, likes, shares, clicks, reach, influence and amplification. Their listening coverage includes millions of blogs and comments, discussion forums and message boards, news sites and of course social networks such as Facebook, Google Plus, Instagram, Twitter, YouTube, Flickr, Reddit, Tumblr and more.
- Social Analysis – support for advanced boolean queries, pre-collection filters for location and language and exclusions at keyword and campaign levels. Their proprietary algorithms filter out noise to deliver more accurate and relevant data.
- Social Engagement – built-in capabilities for managing properties on multiple popular social networks (such as Facebook and Twitter) with team collaboration capabilities to communicate with each other and collaborate on crisis and response management.
- Social Integration – OEM, white-label, dynamic CSS and OEM capabilities that allow partners to quickly and easily create their own social intelligence
MutualMind pricing starts at $750 per month and is based on the number of keywords and channels that your company wishes to monitor. They also offer usage based pricing for OEM partners.
Today's digitally empowered customers create a challenge for organizations to sell, market and service them effectively. Expectations are higher than ever before, and customers openly share both positive and negative experiences with just a few clicks on review websites, app ratings and social media.