Jack Welch is Wrong

Reading Time: 2 minutes I’m so glad to finally see an article that questions the methods that Jack Welch evangelizes. I believe he’s inconsiderate, mean-spirited, selfish and greedy. He was only successful by making customers and employees suffer. He may alone be a winner, but it was at the expense of so many others that have lost. I was driving home tonight and thinking about when I worked for Landmark Communications. I had the great pleasure of meeting Frank

Marketing Attention Spans ARE Expanding, not Shrinking!

Reading Time: 2 minutes While managing a direct marketing department, I used to tell clients that the time span that they had to capture a prospect’s attention was directly related to the amount of time it took to walk from the mailbox to the trash can. I still believe that’s true. I don’t know that I believe that consumers’ attention spans have shrunk over the years, as failed marketers have been whining about, though. I believe that the growth

Who Pays You?

Reading Time: < 1 minute Sometimes we forget that we’re ultimately paid by our customers. Tom Peters has a great post today about GM from GM insider, Mike Neiss: “Look, I feel bad for my friends and colleagues at [GM]. But I don’t feel sorry for them. They forgot design, they forgot the customer, they forgot R&D, they forgot they are a [car] company. Their demise was clearly a choice. Not a symptom of our economy, but a choice made

Most of the News That Might Fit to Print… New York Times Shrinking

Reading Time: < 1 minute According to today’s Indianapolis Business Journal: New York Times to cut staff, cut paper width The New York Times Co. said today it plans to reduce the width of its flagship newspaper by an inch and a half and close a printing plant in Edison, N.J., resulting in the loss of about 250 jobs. The changes will go into effect by the second quarter of 2008 and will save the company about $42 million a

What’s in a Blog Name?

Reading Time: 2 minutes After reading Naked Conversations by Robert Scoble and Shel Israel, I decided to make some changes to my blog. Most notably, the name of the blog. My blog was simply “Douglas Karr” before, but I did some work on the name and selected On Influence and Automation. I wrote about it here. I’ve done some nice things with the site as well, utilizing graphics more prominently, a new header graphic with my smiling mug, and