Email Marketing & Automation

PR Professionals: You’re not exempt from CAN-SPAM

The CAN-SPAM act has been out since 2003, yet public relations professionals continue to send mass emailings on a daily basis to promote their clients. The CAN-SPAM act is pretty clear, it covers “any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service.

PR professionals distributing press releases to bloggers definitely qualify. The FTC guidelines are clear for commercial emailers:

Tell recipients how to opt out of receiving future email from you. Your message must include a clear and conspicuous explanation of how the recipient can opt out of getting email from you in the future. Craft the notice in a way that’s easy for an ordinary person to recognize, read, and understand.

Each day I receive emails from public relations professionals and they never have any opt-out mechanism. So… I’m going to begin holding them accountable and filing an FTC complaint with each email I receive that does not have an opt-out mechanism. I would recommend other bloggers do this as well. We need to hold these professionals accountable.

My advice to PR Professionals: Get an email service provider and manage your lists and messaging directly from there. I don’t mind receiving relevant emails, but I’d like the opportunity to opt out of irrelevant ones.

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Douglas Karr

Douglas Karr is CMO of OpenINSIGHTS and the founder of the Martech Zone. Douglas has helped dozens of successful MarTech startups, has assisted in the due diligence of over $5 bil in Martech acquisitions and investments, and continues to assist companies in implementing and automating their sales and marketing strategies. Douglas is an internationally recognized digital transformation and MarTech expert and speaker. Douglas is also a published author of a Dummie's guide and a business leadership book.
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