Why Buyers Are Underwhelmed by B2B E-Commerce Personalization (And How To Fix It)

Customer experience has long been, and continues to be, a top priority for B2B businesses on their journey toward digital transformation. As part of this shift toward digital, B2B organizations face a complex challenge: the need to ensure both consistency and quality across the online and offline purchase experiences. Yet, despite organizations’ best efforts and sizable investments in digital and e-commerce, buyers themselves remain less than impressed with their online purchase journeys. According to recent

B2B Content Marketing Trends

The pandemic substantially disrupted consumer marketing trends as businesses adjusted to government actions taken to attempt to prevent the rapid spread of COVID-19. As conferences were shut down, B2B buyers moved online for content and virtual resources to assist them through the stages of the B2B buyer’s journey. The team at Digital Marketing Philippines has put together this infographic, B2B Content Marketing Trends in 2021 that drives home 7 trends central to how B2B content

Who Is Your B2B Buyer?

We see our clients struggle often with the tone of their content… they’re concerned that their content is too sophisticated or not sophisticated enough for their audience. We believe that a range of sophistication is most effective. Readers looking for high-authority content skim past the content that’s not of interest. They don’t judge the company nor the publication, they simply move past it. Content that’s more basic will still be key to prospects who lack

Subscription Management Systems: CheddarGetter

This week I got to spend time with the team at Sproutbox, an amazing technology incubator in Bloomington, Indiana. Sproutbox was founded by some elite developers who decided what they loved and what they were good at was taking an idea and bringing it to market as a solution. They do just that for equity in the projects they decide to take to market. I attended today as a finalist for their next Sprout… the