Binary Fountain: Customer Experience and Reputation Management Platform

If you’ve done any research on brand identity and customer experience, you’ve probably noticed the distinct connection customer ratings and reviews have on consumer engagement and local SEO efforts for companies. Today, a substantial majority of consumers rely heavily on customer sentiment (i.e., online customer ratings and review sites) to make an educated decision on whether to engage with a company. In fact, many consumers tend to reference sites such as Google, Facebook and Yelp to obtain a glimpse of the type