Focus Groups

Martech Zone articles tagged focus groups:

  • CRM and Data PlatformsWays to make your customers feel loved

    5 Ways to Make Your Customers Feel Loved

    The consequences of poor customer service are substantial, with more than half of consumers reducing their spending after a single bad experience. This negative impact on consumer spending poses a significant threat to businesses globally, potentially affecting $4.7 trillion in annual revenue. To mitigate these risks, it’s essential for companies to provide stellar customer experiences, especially in light of rising…

  • Marketing & Sales Videosrecollective macbook iphone

    Recollective: Free Online Surveys and Focus Group Research

    Recollective Baseline is an easy-to-use tool that brings focus group type research online and allows you to connect with your audiences to understand why and how your audiences think and act as they do and uncover new and actionable insights for your business. Audiences include your customers, employees, members, investors, students and social networks. Recollective Baseline brings the process of…

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