Harvard Business Review

Martech Zone articles tagged harvard business review:

  • Search MarketingHow To Get Customer Reviews Online

    The Art of Asking Customers for Reviews: 5 Insider Tips and Tricks

    In my experience, many businesses underutilize an important way to build credibility with prospective customers — asking their current clients for reviews. If approached correctly, however, having positive online testimonials can be one of the most effective ways to convert leads into sales.  Below, I explain effective review strategies to help you not only reach your target audience but also…

  • CRM and Data PlatformsHow to reduce data storage and retention costs

    10 Ways That Companies Are Reducing Data Storage and Retention Costs

    We’re assisting a company in backing up and migrating their Universal Analytics data. If there was ever a great example of the cost of data, this is it. Analytics captures data non-stop and is presented by hour, day, week, month, and year. If we wish to make all the data accessible, the client can spend tens of thousands of dollars…

  • Sales EnablementHow to Recover Lost Sales and Re-engage Customers

    How to Effectively Recover Lost Sales and Re-engage Customers for Online Success

    After all of your hard work in successfully obtaining new clients, the last thing you want to do is lose them. That is why all brands must re-engage customers for them to return. After all, an interested customer is likelier to be loyal. It’s critical to realize that lost leads are still significant assets. You can rekindle their interest and…

  • Artificial IntelligenceBest Practices for Improving Customer Journeys

    The Art & Science of Improving the Customer Journey in 2023

    Improving the customer journey requires constant attention as companies adjust their strategies to rapidly shifting consumer trends, buying habits, and economic conditions. Many retailers need to adjust their strategies more quickly… Up to 60 percent of potential sales are lost when customers express intent to purchase but ultimately fail to act. According to a study of more than 2.5 million recorded sales…

  • CRM and Data PlatformsBest Practices For A Better Experience For Considered Purchases

    3 Best Practices For A Better Experience For Considered Purchases

    Whether it’s a young couple buying their first home, new parents purchasing life insurance, or soon-to-be empty nesters securing a loan for their college student, considered purchases are big ticket items that involve a high degree of financial and emotional risk. They require time and forethought, and for most consumers, plenty of comparison shopping. 81% of Americans say they rely…

  • Advertising TechnologyFacebook Advertising

    4 Considerations to Amplify Paid Facebook Campaigns

    “97% of social advertisers chose [Facebook] as their most used and most useful social media platform.”Sprout Social Undoubtedly, Facebook is a powerful tool for digital marketers. Despite data points that may suggest the platform is oversaturated with competition, there is plenty of opportunity for brands of varying industries and sizes to tap into the world of paid Facebook advertising. The…

  • Analytics & Testing
    sales analytics

    3 Reasons Sales Teams Fail Without Analytics

    The traditional image of a successful salesperson is someone who sets off (probably with a fedora and briefcase), armed with charisma, persuasiveness, and a belief in what they are selling. While amiability and charm certainly play a role in sales today, analytics has emerged as the most important tool in any sales team’s box. Data is at the core of…

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