Free Ebook: Listen Up! Social Listening for Smarter Business

Do they really like you? It’s not so hard to find out these days. Social listening is arguably the most significant technology to hit marketing since social media itself. Those of us with a traditional marketing background remember the days when understanding who your customer was and what they thought of you required polls, focus groups, and/or outsourcing tedious research to another firm, all of which took a lot more time and money than we