Social Business, the Quiet Revolution

Social media and social technologies are now an integral component of how companies do business.  It has become completely intertwined and integrated in our marketing efforts. Digital marketers can’t talk about content, SEO, website optimization, PR. Customers, whether they realize it or not, now have a completely new role to play within the corporate setting. They play a fundamentally different role in many of the tactics marketers once protected behind a wall of silence. We as marketers