Why Technology is Becoming Critical to Restaurant Success

We have an amazing podcast that will be published soon with Shel Israel about his book, Lethal Generosity. One of the topics that struck me within the conversation was how many of the technologies that have been implemented to increase productivity and accuracy around customers actually just put the control of the transaction within the customer’s hands. There’s probably no greater challenge than running a successful restaurant nowadays. Between energy costs, employee turnover, regulations, and