Social Suite: Social Media Management for Large, Multi-Location Enterprises

Reputation.com has launched Social Suite, a social media management solution designed specifically for large, multi-location enterprises that integrates the entire span of customer engagement on the web, from online reviews and customer surveys to social listening and community management. Large enterprises struggle to meaningfully engage with customers in local communities across social media channels. Further, social media is typically isolated from customer survey and online review management applications. “The challenge with existing social media tools

Listening Isn’t Enough. Your Social Strategy Needs these 4 Elements for Success!

Absolutely love the message here from South Africa’s premium retailer Woolworths. Digital Editor Sam Wilson discusses how Socialbakers‘ products, Analytics and Builder, enable her team to drive brand engagement and deliver powerful social insights to company executives. Woolworth’s strategy is beyond simply listening and responding via social media. There are 4 other elements mentioned by Sam that have helped them succeed, both externally and with their internal leadership. Analysis – access to slice and dice

Scup: Social Media Monitoring, Analysis and Engagement

Scup pronounced scoop – started in Brazil and now supports English, Portuguese and Spanish. For businesses and agencies, Scup has all the key features of a real-time social media monitoring, publishing and analysis platform. Scup is a leading social media monitoring tool and is used by more than 22 thousand professionals. Scup helps social media managers power through their work from posting to analysis, dramatically increasing their efficiency. Scup’s Features and Benefits Monitor social media

Analyzing Social Streams with DataSift

DataSift is a powerful real-time social media data-filtering platform and is one of only two companies in the world with a license to make Twitter data commercially available for non-display purposes, allowing users to search for posts using metadata contained in tweets. And it does so with an incredibly beautiful interface as well as a developer console and robust API (client libraries available) with its own querying language. interaction.content ANY “HTC,Nokia,RIM,Apple,Samsung,Sony” DataSift was founded by