Video Chat Is Going Mainstream For Corporate Websites and Ecommerce Platforms

Salesforce has published a detailed article and infographic on the impact and best practices of video chat for customer service. This customer service channel combines the convenience of live chat and a phone call with the personal touch of video. With plentiful bandwidth, 5G speeds around the corner, and significant enhancements in video communication technologies, there’s no doubt that video chat is going to grow in impact. Gartner estimates that more than 100 of the

Video Support in Email is Growing – and Working

With a lot of profound research, Monks once again come up with yet another interesting infographic on Video Email . This infographic provides valuable stats on why using video in email is imperative, best ways of incorporating video in email and some myths associated with using video in email. This infographic will walk you through the importance of using video in email, different types of video email, myths associated with using of video in an