
Costs of Website Testing
Monetate has put out an informative infographic on what to think about and how to justify the expense of a website testing tool. It’s a comprehensive look at the challenges, costs, impact, direct costs, indirect costs and opportunities that website testing can provide.
The near century-old financial estimate known as Total Cost of Ownership (TC)) can help determine direct and indirect costs of a purchase. Adopted by Gartner to help measure the true cost of software or hardware investments over time, companies should consider TCO when deciding which website testing tool to use.
I especially appreciate the bottom line: A tool might be cheap, or even free, but your time and people are not. We see a lot of people who won’t invest in tools… but never leverage the free ones that they have to make an impact.
Douglas, as always… thanks for posting! Stay tuned for our next infographic on Customer Experience. Should be a good one!