Sales and Marketing Training Articles
Sales and marketing training is essential for businesses looking to equip their teams with the knowledge, skills, and strategies needed to succeed in today’s competitive landscape. By providing comprehensive training programs, companies can ensure that their sales and marketing professionals are well-versed in the latest tools, techniques, and best practices across various disciplines. Key subtopics within sales and marketing training include advertising technology training, analytics and testing training, artificial intelligence training, content marketing training, CRM and data platforms training, ecommerce and retail training, email marketing and automation training, event marketing training, mobile and tablet marketing training, public relations training, sales enablement training, search marketing training, and social media and influencer marketing training. Investing in ongoing sales and marketing training can help you improve team performance, foster innovation, and ultimately drive better business results. Explore the articles below to discover how sales and marketing training can help you build a competitive edge and achieve your goals.
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What is Brand Advocacy? How Do You Cultivate Brand Advocacy?
Every business faces the challenge of attracting customers and creating loyal advocates who actively promote their products or services. Brand advocacy has become a cornerstone for sustainable growth, with advocates driving awareness, trust, and revenue in ways traditional marketing efforts cannot achieve. This guide explores brand advocacy, benefits, and actionable steps to foster it within your business. What is Brand…
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50 Publications in MarTech, Cloud, AI, Robotics, Startups and Venture Capital To Follow in 2025
There are no limitations to the number of publications on technology, but I wanted to share a great list that breaks down some of the leaders in MarTech and related industries. While this may look like I’m promoting my competitors, I don’t believe this is the case… there’s simply too much happening in these industries for any single publication to…
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AI Is Changing How Marketers Train Their Teams—Here’s What They Need To Know
As AI impacts marketing, it’s also redefining what human expertise needs to look like in this landscape. Brand marketers now have a unique responsibility: balancing AI-driven efficiency with the irreplaceable qualities that only people can bring. This shift is no longer a distant concern; a recent report by MIT suggests that while AI systems can improve productivity, their potential risks…
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The Leadership Dilemma: Cutting vs. Prolonging
A critical mistake in the past that I’ve made with my business was making difficult decisions early. One example was at a point of accelerated growth in my agency when I hired talent for a few large contracts that I acquired. Soon after, I had a few key clients announce their departure. Always the optimist (as most entrepreneurs are), I…
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Six Marketing Challenges Heading Into 2025… And Solutions To Overcome Them
I’ve never been a fan of word predictions, although it’s New Year’s Eve, and that’s at the top of my mind of most year-end wrap-ups. If I were to sum up the transition from 2024 to 2025, I’d focus on two terms: AI and uncertainty. I’m optimistic about the rapid iterations and realization that AI will dominate every organization’s marketing…
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How Retail Customer Journeys Have Changed With Technology
Retail has undergone radical shifts from the days of mass broadcasts to the age of digital interactivity. Where shoppers once relied on TV ads and in-store sales associates to learn about products, they now turn to smartphones, social media, and local delivery services for immediate answers. This article provides an in-depth look at the Retail Customer Journey—Awareness, Consideration, Purchase, Experience,…
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Future Trends in Software Engineering: What to Expect in the Next Decade
The software engineering landscape is one of constant evolution, driven by the demands of a fast-changing world and the ever-increasing integration of technology into our lives. As we look toward the next decade, the advancements in this field promise transformative changes across industries, creating opportunities for professionals to innovate and lead. For software engineers, staying ahead of these trends isn’t…
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The MarTech Optimization Playbook for Modern CMOs
Marketing technology (MarTech) is the marketing strategy of today’s leading companies. It’s the right move. MarTech has seen a significant jump in popularity as expansive data availability, new digital tools, and advanced analytics empower businesses to optimize customer engagement and drive targeted marketing strategies. However, many companies are significantly underutilizing the MarTech stacks. Even as they invest heavily in the…
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Service vs. Support: Crafting a Stronger Customer Experience
How a company interacts with customers determines future growth, profitability, and brand reputation. Sales, marketing, and business executives recognize that delivering quality experiences is no longer just a competitive edge but an absolute necessity. Yet, confusion often arises when distinguishing between customer service and customer support. While these terms are sometimes used interchangeably, they play distinct roles in fostering satisfaction,…
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Email Benchmarks: Average Email Open Rates, Click-Through Rates, and Bounce Rates by Industry (2024)
Email marketing is one of the most effective channels for business communication and customer engagement. Understanding industry benchmarks helps organizations gauge their performance and identify areas for improvement. This comprehensive analysis examines key email metrics across different industries and provides actionable insights for optimization. Table of Contents2024 Average Email BenchmarksOpen RateClick-Through RateBounce RateIndustry BenchmarksTop Performers Strong Performers Strong PerformersEmail Benchmarks…