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Widget Legalities, Support and Sales Tax

WidgetCurious questions for all of our widget builders and companies who have released widgets:

  1. What liability is there, if any, to providing a widget for your application? Is the widget engine liable? Is the widget liable? Both?
  2. Do you support widgets as if they were a part of your application? Or are they ‘use at your own risk?’
  3. If you’re a SaaS company where no software is downloaded or installed, how do you manage sales taxes on Widgets? Aren’t widgets, in essence, a piece of software that you are distributing? What are the tax ramifications of that?

I ask because we’ve been advised that any documentation, media, or software that we distribute may have an impact on our company’s liability, support, and taxes. Is there a workaround or clause that excludes items like widgets?

This is especially important as Internet applications become more robust. My understanding of Apollo is that it may run as an application outside of a browser, but utilizing browser technology. What are the implications of that?

Please forward to any industry experts as you can. Thanks!

Douglas Karr

Douglas Karr is CMO of OpenINSIGHTS and the founder of the Martech Zone. Douglas has helped dozens of successful MarTech startups, has assisted in the due diligence of over $5 bil in Martech acquisitions and investments, and continues to assist companies in implementing and automating their sales and marketing strategies. Douglas is an internationally recognized digital transformation and MarTech expert and speaker. Douglas is also a published author of a Dummie's guide and a business leadership book.

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