NapoleonCat is your team’s social media toolkit, integrated with Facebook, Messenger, Instagram, Twitter, LinkedIn, Google Business, and YouTube. The platform is utilized by SMBs, online stores, agencies, and enterprise organizations.
Features of NapoleonCat include:
- Social Inbox – Drive social media engagement for your brand and respond centrally to your prospects and customers. Social Inbox enables you to filter out these conversations from customer complaints, reviews, trolls, and comments on paid content. Do it all in one place, in much less time.
- Social Media Automation – Community managers and customer service agents deal with high volumes of customer inquiries on social media. Reduce your team’s workload and improve response times by filtering out and automatically handling generic, repetitive comments and messages. Automated moderation can be applied to both paid and organic posts on Facebook and Instagram.
- Social Media Publishing – Publish and schedule content across multiple social media profiles and networks with an all-in-one platform and an easy-to-use calendar. Post instantly if something exciting happens that you want to share with your audience. Or schedule your posts in advance and plan content for the entire week or month – focus on other tasks while NapoleonCat auto-publishes your content for you.
- Social Media Analytics – Track social media wins and quickly spot improvement opportunities without excelling at Excel spreadsheets. Get advanced, reliable stats on your social media performance and understand what they mean for your brand and your business – at a glance. Even if you run social media for multiple clients at once.
- Social Media Reporting – Spend less time fighting the Excel sheet, and create professionally designed, in-depth social media reports that will help improve your performance. Track key metrics over time in one place to get the bigger picture, better understand your target audience, spot growth patterns, and make better budgeting decisions.
- Messenger Automation – A simple way to manage all DMs and comments on Facebook and Instagram ads and organic – in one place and at scale. Use the built-in translator to reply to customers in multiple languages. Automated moderation rules will improve your customer experience – and your quality of life. NapoleonCat’s users save on average 8 hours each week with auto-moderation.
It’s the first social media engagement tool we have ever tried that is truly intuitive and that makes it easy for us to include the clients in the process. The service and support is great and personal. And the value for money is great!
Mats Genberg, Genberg & Co
You can also use the platform for publishing and reporting, and to analyze the performance of both you and your competitors’ profiles.
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