Infographic: Your Checklist For Conversion Rate Optimization (With CRO Calculator)

Want to calculate your conversion rate and see the impact of doubling it? Here’s a simple calculator:

Conversion Rate Optimization Calculator

Conversion Rate Optimization Calculator

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Martech Zone has shared articles on conversion rate optimization (CRO) in the past, providing an overview of what the strategy is and the general steps in the process. This infographic from the team at Capsicum Mediaworks goes into further detail, providing Conversion Rate Optimization Checklist with an accompanying article that details the process.

What is Conversion Rate Optimization?

Conversion Rate Optimization is a methodical approach to making website visitors take a desired action, such as purchasing a product or signing up for a newsletter. The conversion rate optimization process includes an in-depth understanding of visitor behaviour. Businesses can gather insights and leverage such data to create a targeted CRO strategy.

Nirav Dave, Capsicum Mediaworks

Our agency monitors and works to improve conversion rates for our clients as part of an overall digital marketing strategy... but we're surprised at how many agencies and companies don't include this critical step. Marketing departments, especially in difficult economic periods, are so busy executing marketing strategies that they don't often have the time to optimize those strategies. This is a huge blind spot, in my opinion, and ignores a strategy that has one of the highest returns on investment.

How to Calculate Conversion Rate

Let's look at an example:

With each company, 75% of their customers renew or purchase additional products and services each year. The typical customer stays for a few years. The average sale is $500 and the average lifetime value (ALV) is $1500.

Now let's look at the return on investment (ROI).

Of course, this is an overly simplified example but it provides an understanding of why CRO is critical. Company B technically reached less of an audience of prospects but yielded greater revenue. I'd even argue that, by doing CRO, Company B is more likely to acquire customers of greater value than Company A. The goal of CRO is to increase the likelihood that prospects will advance to the next step in their buying journey at every stage. This increases the ROI of every campaign that you're executing.

What Are Typical Conversion Rates?

The average online shopping site had a 4.4% conversion rate for food & beverages, followed by Health & Beauty products with a 3.3% conversion rate. The best-performing websites have been measured with up to a 15% conversion rate.


This should paint a clearer picture for you as you decide whether or not to apply resources to increase your conversion rate. The fact that you could acquire almost 5 times the customers with an existing audience should motivate you to incorporate conversion rate optimization into your digital marketing strategy!

Conversion Rate Optimization Checklist

I'd encourage you to click through for the complete article that Capsicum Mediaworks wrote to accompany their infographic. The infographic details the following 10 topics to assist you with your conversion rate optimization:

  1. What is CRO?
  2. How to calculate your conversion rate
  3. Getting started with CRO'
  4. Understanding quantitative and qualitative data
  5. Conversion rate optimization strategies
  6. Conversion (A/B) Testing
  7. Strategies for optimizing a landing page for conversions
  8. Centric website design for increasing conversion rates
  9. Effective calls-to-action (CTAs) to increase conversion rates
  10. The importance of documenting your CRO efforts.

Examples of Strategies That Increase Conversion Rates

Here are some examples of strategies included in the article:

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