CJO

CJO is the acronym for Customer Journey Orchestration.

Customer Journey Orchestration

The strategic process of designing, managing, and optimizing (CJO) individualized customer experiences across various touchpoints and channels. Customer Journey Orchestration is all about ensuring that the right message or interaction is delivered to the right customer at the right time through the right channel while aligning with the business’s objectives.

Additional Acronyms for CJO

CJO - Customer Journey Optimization

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CJO

Customer Journey Orchestration

Related Martech Zone Content

Alterian: Unlocking the Power of Customer Journey Orchestration (CJO)

The Art & Science of Improving the Customer Journey in 2023

Additional Acronyms for CJO

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