MEDDIC
MEDDIC is the acronym for Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, and Champion.
Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, and Champion
A sales qualification framework used primarily in complex B2B and enterprise sales to assess how well a potential deal aligns with the buyer’s needs, decision-making process, and urgency. The acronym stands for Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, and Champion—each representing a critical area a salesperson should understand to increase their chances of closing a deal.
Developed in the 1990s by the Parametric Technology Corporation sales team, MEDDIC became a foundational approach for qualifying and managing high-value, multi-stakeholder deals. It’s still widely used, especially in organizations selling high-ticket, solution-based products.
The MEDDIC Breakdown
- Metrics: Quantifiable economic impact your solution can deliver. These are the measurable outcomes that the buyer cares about, such as cost savings, revenue growth, time saved, or efficiency gains. The stronger the metric-driven business case, the easier to justify the purchase internally.
- Economic Buyer: The person who controls the budget and has the authority to sign the deal. Identifying and engaging this individual early is crucial. Without their buy-in, even the most enthusiastic users may be unable to convert.
- Decision Criteria: The formal and informal standards the prospect uses to evaluate vendors include technical requirements, pricing, compliance, support, integration capabilities, and more. Knowing these helps sellers tailor proposals and presentations to align with what matters.
- Decision Process: The organization’s sequence of steps to make a purchase decision. This includes who’s involved, approval workflows, legal or procurement gates, and timelines. Understanding this prevents surprises and helps salespeople forecast accurately.
- Identify Pain: The specific, pressing problem or challenge that motivates the buyer to act. Without real pain—or a compelling need—most buyers won’t prioritize change. Sales teams must uncover this pain and show how their solution alleviates it.
- Champion: An internal advocate who believes in your solution and is willing to promote it within their organization. Champions help navigate internal politics, rally other stakeholders, and provide insights that aren’t visible from the outside. Without a strong champion, deals often stall or get derailed.
Why MEDDIC Matters
MEDDIC helps sales teams avoid wasting time on poorly qualified deals by enforcing a structured discovery process. It encourages reps to dig deep into the customer’s buying context, aligning value with the buyer’s internal dynamics. MEDDIC improves win rates, shortens sales cycles, and leads to more predictable forecasting when fully applied.
Benefits of Using MEDDIC
- Higher qualification standards: Reps can focus on deals with a higher probability of closing.
- Improved deal strategy: Salespeople are more prepared to address objections and tailor their approach.
- Better forecasting: Understanding the decision process and buyer dynamics allows for more accurate pipeline predictions.
- Rep coaching: MEDDIC gives sales managers a structured way to review deals and coach reps through gaps in understanding.
MEDDIC is widely used in enterprise SaaS, cybersecurity, consulting services, and other high-value B2B industries. It’s often part of the sales playbook at companies with long, complex deal cycles and buying committees.
Variants and Evolutions of MEDDIC
- MEDDPICC: An expanded version that includes Paper Process (procurement/legal workflow) and Competition (awareness of who else is in the deal).
- MEDDICC: A variant that adds Competition to the original six. These are tailored for organizations with additional buying complexity and vendor evaluation.
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