Acronyms Beginning With C

Sales, marketing, and technology acronyms that begin with C

  • CC

    The term carbon copy originated from the practice of using carbon paper to make a duplicate copy of a document while it was being typed or written. This was commonly…

  • CCaaS: Contact Center as a Service

    CCaaS

    A cloud-based customer service solution that provides businesses with the tools and infrastructure needed to manage customer interactions, such as phone calls, emails, chat messages, and social media inquiries. CCaaS…

  • CCE: Conversational Customer Experience

    CCE

    Refers to the creation of personalized and engaging interactions between businesses and their customers through conversational interfaces, such as chatbots, messaging apps, voice assistants, and other AI-driven communication tools. This…

  • ccms component content management system

    CCMS

    A type of content management system (CMS) that focuses on managing content at a granular, component level rather than at the document level. In a CCMS, content is broken down…

  • CCPA: California Consumer Privacy Act

    CCPA

    California’s comprehensive data privacy law that went into effect on January 1, 2020. It is designed to protect California residents’ privacy rights and give them more control over their personal…

  • CCR: Customer Churn Rate

    CCR

    Customer churn rate, often called churn rate, is a business metric that calculates the percentage of customers who stop using a company’s product or service during a particular time frame.…

  • CCS: Crown Commercial Services

    CCS

    An executive agency and trading fund of the Cabinet Office of the UK government. It was established in 2014 to bring together policy, advice, and direct buying capabilities for government…

  • CCTA: Central Computer and Telecommunications Agency

    CCTA

    A UK government agency responsible for providing computer and telecommunications services to government departments. It was established in 1957 and played a significant role in the development and implementation of…

  • ccTLD

    An internet domain name extension that represents a specific country, territory, or geographic region. ccTLDs are used to indicate the target audience of a website or online resource based on…

  • CD: Compact Disc

    CD

    A digital optical disc for storing audio, video, or data. Some key points about CDs: Developed jointly by Philips and Sony in the 1980s, CDs became commercially available in 1982.…

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