Douglas Karr's Articles on Martech Zone
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Analytics & Testing
10 Steps to Creating Effective And Engaging Online Surveys
Online survey tools are fantastic for effectively and efficiently collecting and analyzing data. A well-put-together online survey provides you with actionable, clear information for your business decisions. Spending the necessary time upfront and building a great online survey will help you achieve higher response rates, and higher quality data and will be much easier for your respondents to complete. Here…
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Artificial Intelligence
accessiBe: Make Any Site Certified Accessible Using Artificial Intelligence
While regulations for site accessibility have been around for years, companies have been slow to respond. I don’t believe it’s a matter of empathy or compassion on the side of corporations… I truly believe that companies are simply struggling to keep up. As an example, Martech Zone ranks poorly for its accessibility. Over time, I’ve been working to improve both…
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Artificial Intelligence
Luminar Neo: Innovative Image Editing Using Artificial Intelligence (AI)
We recently shared an article with 6 examples of how artificial intelligence enhances sales and marketing technology and one of the ways was photo editing. Many of the photographers that we utilize to do professional portraits, product photos, and other photos for our clients are experts at Photoshop and do an absolutely brilliant job. However, if your full-time job isn’t…
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Marketing Infographics
Reasons Why People Unfollow Brands On Twitter
This may be one of the funniest infographics that DK New Media has done to date. We do a ton of infographics for our clients, but when I read the article at eConsultancy on why folks unfollow on Twitter, I immediately thought it could make for a very entertaining infographic. Our infographic designer delivered beyond our wildest dreams. Are you…
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E-commerce and Retail
Gorgias: Measure The Revenue Impact of Your E-commerce Customer Service
When my firm developed the brand for an online dress store, we made clear to the leadership at the company that customer service was going to be an essential component of our overall success in launching a new e-commerce store. Too many companies are so caught up in the site’s design and ensuring all the integrations work that they forget…
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Paid and Organic Search Marketing
Repuso: Collect, Manage, And Publish Your Customer Reviews & Testimonial Widgets
We assist several local businesses, including a multi-location addiction and recovery chain, a dentist chain, and a couple of home services businesses. When we onboarded these clients, I was honestly shocked, at the number of local companies that do not have the means to solicit, collect, manage, respond to, and publish their customer testimonials and reviews. I will state this…
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Content Marketing
Cloudwords: Cut Translation Time and Boost Your Brand’s Global Reach with Seamless Localization
Reaching global audiences is no longer optional—it’s essential. Yet for many enterprises, expanding internationally presents a significant challenge: localization. Manual translation processes bog down marketing teams with copy-paste tasks, review bottlenecks, and inconsistent content delivery. These challenges cost more than just time—they cost opportunities for global growth. Cloudwords Cloudwords eliminates these barriers with an intelligent, centralized localization automation platform designed…
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Customer Data Platforms
Evocalize: Collaborative Marketing Technology for Local and National-to-Local Marketers
When it comes to digital marketing, local marketers have historically struggled to keep up. Even those who do experiment with social media, search, and digital advertising often fail to attain the same success that national marketers achieve. That’s because local marketers typically lack crucial ingredients — such as marketing expertise, data, time, or resources — for maximizing a positive return on…
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Customer Data Platforms
What Is Zero-Party, First-Party, Second-Party, and Third-Party Data
There’s a healthy debate online between the needs of companies to improve their targeting with data and the rights of consumers to protect their personal data. My humble opinion is that companies have abused data for so many years that we’re seeing a justified backlash across the industry. While good brands have been highly responsible, bad brands have tainted the…
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Content Marketing
Writer: Develop, Publish, and Apply Your Brand’s Voice And Style Guide With This AI Writing Assistant
Just as a company implements a branding guide to ensure consistency across the organization, it’s also critical to develop a voice and style for your organization to be consistent in its messaging. Your brand’s voice is vital to communicate your differentiation effectively and to speak directly to and emotionally connect with your audience. What Is A Voice And Style Guide?…
