Douglas Karr's Articles on Martech Zone
- Customer Data Platforms
Why The One-Sentence Survey Works: Would You Recommend Us to a Friend (or Colleague)?
Would you recommend us to a friend (or colleague)? This question has become a gold standard for gauging customer sentiment. Here, we delve into why this question is so impactful in both B2B and B2C contexts, why it outshines lengthy surveys, and how it can be integrated into a broader customer feedback strategy. The Origins of the One-Sentence Survey The…
- Sales Enablement, Automation, and Performance
PriceGuide: Unlock More Website Leads with AI-Driven Pricing Estimators
Navigating generating leads in a competitive service-based industry can feel overwhelming. Customers demand transparency, and businesses must provide accurate, upfront pricing to gain trust and stand out from competitors. Yet, traditional methods are often slow, costly, and fail to meet customer expectations. PriceGuide PriceGuide is transforming the pricing landscape. This innovative platform empowers service providers to create AI-driven pricing estimators…