Douglas Karr's Articles on Martech Zone
- Social Media & Influencer Marketing
Navigating Social Media Strategy for Multilocation Businesses: Is Hyperlocal Social The Right Solution?
Multilocation businesses face unique challenges in structuring their social media presence. With multiple physical locations, these companies must balance brand consistency, local relevance, and resource management. This article explores various approaches to social media strategy for multilocation businesses: Single Brand Account with Location-Specific Content Regional Accounts by DMA or Geographic Area Individual Accounts for Every Location The attainability of managing…
- Customer Data Platforms
Redpoint: A Composable CDP for Agile Customer Data Management and Marketing
Businesses face numerous challenges when managing and leveraging customer data effectively. With data scattered across multiple systems and channels, creating a unified view of the customer and delivering personalized experiences can seem impossible. Marketing and CX leaders often struggle with data silos, inconsistent information, and the need for technical expertise to extract actionable insights from their customer data. A Customer…
- Content Marketing
From AI to Events: Key Insights for Marketing to Technical Audiences in 2024
The marketing landscape for engineers and technical professionals continues evolving rapidly, with digital channels increasingly playing a central role. The 2024 State of Marketing to Engineers Report, offers valuable insights for marketers looking to reach this specialized audience effectively. Online Research Dominates the Buying Process One of the most striking findings is that technical buyers now spend an average of…
- Sales and Marketing Training
From Science Fiction to Reality: How Close Are We to Minority Report-Style AR and VR Interactions?
The film Minority Report was released in 2002 with a story set in the year 2054. The movie’s futuristic depiction of technology captivated audiences, particularly its gesture-controlled computer interfaces. Now, over two decades since the film’s release, we find ourselves asking: how close are we to achieving that level of immersive, intuitive interaction in augmented reality (AR) and virtual reality…
- Content Marketing
Box: Intelligent Content Management and Collaboration in the Cloud
Organizations face significant challenges in managing, securing, and collaborating on content. Traditional systems often fall short, leading to inefficiencies, security risks, and missed opportunities. Companies need a solution that can streamline workflows, enhance productivity, and ensure data protection—all while enabling seamless collaboration across teams and locations. Box Over 100,000 businesses, including 68% of the Fortune 500, use Box for content…
- Sales and Marketing Training
Why Marketing Momentum Matters (Especially If You’re Sales-Driven)
As a Fractional CMO, I get to work with a wide range of companies—some with massive brand strategies unfolding over years, and others who are just a few weeks into a campaign and already asking, Why isn’t the phone ringing? That contrast isn’t surprising. What’s always surprising, though, is how many companies still expect instant results from marketing, as if…
- Artificial Intelligence
Guru: Where Generative AI Meets Your Organization’s Collective Knowledge
As the CMO of a retail AI-driven predictions platform, I can’t even begin to share how much documentation we’ve accumulated across the organization over the last few years. Not a day goes by when I discuss a content-related challenge with the leadership. I’m pointed to many internal documents and presentations with all the information I need… but searching for those…
- E-commerce and Retail
The Power of Customer Loyalty Programs: Driving Retention and Boosting Profits
Customer loyalty has emerged as a business lifeline in an economic landscape characterized by uncertainty and fierce competition. Too often, during periods of prosperity, companies become enamored with chasing new customers, neglecting the valuable relationships they’ve already cultivated. Yet, when economic headwinds arise, loyal customers provide the bedrock of stability and the potential for future growth. These steadfast patrons nurtured…
- E-commerce and Retail
17 Ways to Increase Your E-commerce Conversion Rate
Conversion rate is a critical metric for any business with an online presence. It measures the percentage of visitors who take a desired action on your website, such as purchasing, signing up for a newsletter, or filling out a contact form. In this article, we’ll explore the concept of conversion rates specific to your online store, how to calculate and…
- E-commerce and Retail
The Digital Transformation of Grocery Shopping: A New Era for Consumers and Retailers
I’m torn about digital grocery shopping. While I appreciate the convenience of having my groceries delivered or picking them up at the store, I seem to get an inconsistent product selection, especially meat, fruits, and vegetables. As a result, my deliveries and pickups often exclude anything but dry goods and drinks. I’m not sure how this issue will be resolved…
