Debt Collection for eCommerce Startups: The Definitive Guide

Transaction-based losses are a fact of life for many businesses, because of chargebacks, unpaid bills, reversals, or unreturned products. Unlike lending businesses who have to accept a large percentage of losses as part of their business model, many startups treat transaction losses as a nuisance that doesn’t require much attention. This can lead to spikes in losses because of unchecked customer behavior, and a backlog of losses that could be significantly reduced with a few