CPI

CPI is the acronym for Customer Performance Indicators.

Customer Performance Indicators

Metrics focused on the perception of the customer such as time to resolution, availability of resources, ease of use, likelihood to recommend, and value of the product or service. These metrics are directly attributable to customer retention, acquisition growth, and increased value per customer.

  • Abbreviation: CPI

Additional Acronyms for CPI

  • CPI - Cost per Install
Back to top button
Close

Adblock Detected

Martech Zone is able to provide you this content at no cost because we monetize our site through ad revenue, affiliate links, and sponsorships. We would appreciate if you would remove your ad blocker as you view our site.