SIPOC

Suppliers, Inputs, Process, Outputs, and Customers

A tool used in process improvement and quality management to visually map out a process from beginning to end. The SIPOC diagram helps teams understand the scope of a process, identify key elements, and define the boundaries of a project. Here’s a brief description of each component:

• Suppliers: The entities (organizations, people, systems) that provide the inputs required for the process.
• Inputs: The resources, materials, information, and other necessary inputs for the process.
• Process: The sequence of steps or activities that are carried out to transform inputs into outputs.
• Outputs: The products, services, information, or results the process produces.
• Customers: The recipients of the outputs, which can be internal or external to the organization.

By defining these elements, a SIPOC diagram provides a clear, high-level overview of a process, making it easier for teams to identify areas for improvement, streamline workflows, and enhance overall efficiency, particularly in sales and marketing initiatives.

• Abbreviation: SIPOC