Acronyms
Sales, Marketing, and Technology Acronyms and Abbreviations. Jump to acronyms beginning with the number or letter:
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CC0: Creative Commons Zero
The rights holder (the affirmer) waives copyright and related rights worldwide, to the greatest extent permitted by law. Anyone may copy, modify, distribute, perform, and reuse the work, including commercially.
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CCaaS: Contact Center as a Service
A cloud-based customer service solution for managing customer interactions and support operations.
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CCE: Conversational Customer Experience
A method to tailor business-customer interactions through AI-driven communication tools
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CCMS: Component Content Management System
A content management system that handles content at a granular, component level rather than at the document level.
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CCPA: California Consumer Privacy Act
California law granting residents control over their personal information and opt-out rights
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CCR: Customer Churn Rate
A metric used to calculate the percentage of customers who stop using a company’s product or service during a specific time frame
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CCS: Crown Commercial Service
UK government agency for centralized procurement of common goods and services.
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CCSA: China Communications Standards Association
A standards body for China’s communications industry
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CCTA: Central Computer and Telecommunications Agency
A UK government agency that provided IT and telecoms support to public sector departments.
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ccTLD: Country-Code Top-Level Domain
Internet domain name extension that represents a specific country, territory, or geographic region.
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CD: Compact Disc
A digital optical disc for storing audio, video, or data.
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CD: Continuous Delivery or Continuous Deployment
Software engineering approach for rapid, reliable software release cycles
