Douglas Karr's Articles on Martech Zone
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How to Integrate WhatsApp Business API into Business Processes
The WhatsApp Business API is a powerful tool that enables businesses to automate customer communications, improve the quality of support, and refine marketing strategies. With over 2 billion users worldwide, WhatsApp has become an integral part of everyday life, and…
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Will Your Sales Team Be Replaced By Robots?
Artificial Intelligence ( AI ) is reshaping the sales landscape, driving unprecedented efficiency, personalization, and predictive power into every stage of the sales process. From prospecting to closing deals, AI-powered technologies accelerate workflows, enhance customer experiences, and boost revenue for…
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Customer-Facing Devices: How Bandwidth, Wi-Fi, AI, and Affordable Tech Are Transforming Retail
The retail landscape has undergone a significant transformation in recent years, driven by the convergence of high-speed connectivity, artificial intelligence ( AI ), and cost-effective technologies. This synergy empowers retailers to deploy a new generation of customer-facing devices that deliver…
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The Heartbeat of Community Building: Why Passion, Not Brand, Creates Movements
Community is more than a buzzword —it’s a battleground for relevance, loyalty, and long-term brand health. Yet, many corporations still misread the core ingredient that fuels thriving communities: passion. It’s a critical yet often misunderstood distinction. Passion does not originate…
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Understanding the Psychology of Advertising
Great advertisers understand exactly how their audience thinks and what they respond to. While advertising strategies have evolved over the centuries, from shouting in marketplaces to personalized digital banners, the principles that make these messages persuasive have always been grounded…
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How to Set Up Content Grouping in Google Analytics 4 for WordPress via Google Tag Manager
Content Groups is a powerful feature in Google Analytics 4 ( GA4 ) that allows you to categorize your content or e-commerce traffic into logical groups, such as blog categories, page sections, products, or article types, for better performance analysis…
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Unlocking AI Visibility: How Bing IndexNow Helps Brands Boost ChatGPT Discoverability
In October 2021, Microsoft Bing introduced a new protocol called IndexNow , designed to modernize how search engines discover and index web content. Rather than waiting for traditional web crawlers to check for updates periodically, IndexNow allows site owners to…
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IMQRScan: A QR Code Generator Combining Custom Designs with Built-In Lead Generation
QR codes have become more than a convenience—they’re a direct line between brands and their audiences. But not all QR code tools are created equal. While most offer basic generation and styling options, IMQRScan goes a step further by integrating…
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Local Falcon: Visualize Your Map Pack Performance with AI-Powered Heatmaps and Share of Local Voice
If your business relies on local traffic, visibility is everything. Yet, many companies have no idea where they stand in Google’s all-important Map Pack — or worse, they’re flying blind with vague or outdated ranking tools. Knowing where your business…
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Safely Integrating Autonomous AI Into the Enterprise: Why MCPs, HITL, and Data Access Gateways Are Non-Negotiable
As enterprises race to harness the productivity and automation potential of artificial intelligence ( AI) and machine learning ( ML ), a new architectural problem has emerged—how do you safely allow autonomous systems to interact with sensitive data and core…