Analytics & TestingEmail Marketing & Automation

InboxAware: Email Inbox Placement, Deliverability and Reputation Monitoring

Delivering emails to the inbox is frustrating for legitimate businesses as spammers continue to abuse and damage the industry. Because sending emails is so easy and inexpensive, spammers can jump from ESP to ESP or even script their emails from server to server. Internet service providers (ISPs) have been forced to authenticate senders, build reputations on sending IP addresses and domains, and check each email level to try and catch the culprits.

Unfortunately, through an abundance of caution, businesses often find themselves hung up in the algorithms, and their emails are routed directly to the junk filter. When routed to the junk folder, the email was technically delivered, and, as a result, companies are oblivious that their subscribers never received their message. While deliverability used to be directly attributed to the quality of your email service provider, deliverability is now dependent purely on algorithms.

Regardless of whether you’ve built your service, are on a shared IP address, or a dedicated IP address… it’s critical to monitor your inbox placement. And, if you happen to be migrating to a new service provider and warming up an IP address, monitoring is a critical process to ensure your subscribers see your messages.

To properly monitor whether their email made it to the inbox rather than the junk folder, you must deploy seed lists of subscribers across ISPs. This enables email marketers to monitor inbox placement and then troubleshoot issues at the authentication, reputation, or email levels to identify why their emails may be routed to junk folders.

InboxAware Deliverability Platform

InboxAware has all the key features required for monitoring your email inbox placement, reputation, and overall deliverability:

  • Email Reputation Monitoring – Get peace of mind with automated alerts and threshold monitoring. Set your acceptance thresholds and let us alert you when something looks wrong.
  • Seed List Testing – modeled after best practices used by emailing experts, InboxAware’s inbox placement monitoring enables email marketers to identify and overcome authentication filters and spam traps that can halt emails before you hit send.
  • Deliverability Reporting – InboxAware provides users with a transparent and microscopic view of all their email data, that can be filtered and dissected without exporting into a read-only report.

InboxAware allows you to customize your dashboard by choosing from multiple reporting widgets and arranging them with simple drag-and-drop functionality. Their wide array of interactive widgets monitor your email performance across various indicators.

Book an InboxAware Demo

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Douglas Karr

Douglas Karr is CMO of OpenINSIGHTS and the founder of the Martech Zone. Douglas has helped dozens of successful MarTech startups, has assisted in the due diligence of over $5 bil in Martech acquisitions and investments, and continues to assist companies in implementing and automating their sales and marketing strategies. Douglas is an internationally recognized digital transformation and MarTech expert and speaker. Douglas is also a published author of a Dummie's guide and a business leadership book.
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