Customer Engagement

Articles Tagged customer engagement:

  • Artificial IntelligenceCan AI Truly Enhance Personalized Communication at Scale?  

    Can AI Truly Enhance Personalized Communication at Scale?  

    As brands adopt personalized communication, customers’ expectations continue to change dramatically. Consumers used to Netflix-like movie recommendations now expect similar experiences in the finance and healthcare sectors.   Over 70% of today’s customers crave personalized interactions from brands. McKinsey In fact, personalization has become a matter of life or death for most businesses: Get it wrong and nearly 40% of your…

  • Content MarketingWhen to Redesign Your Website

    When Should Your Corporate Website Get a Redesign?

    A company’s website is one of its most valuable digital assets. It serves as the face of the brand, a primary marketing tool, and a key driver for lead generation, sales, and customer engagement. However, as business priorities shift and technology evolves, a website can quickly become outdated, ineffective, or even detrimental to an organization’s goals. Determining the right time…

  • Sales Enablement, Automation, and PerformanceDashClicks: CRM, Lead Generation, and Conversion Platform

    DashClicks: The Ultimate Business Software for Lead Generation and Conversion

    Without the right tools, acquiring, converting, and maintaining customers can be an overwhelming challenge. Businesses need seamless solutions to generate leads, convert them into customers, and sustain long-term relationships. DashClicks offers an all-in-one software platform that simplifies marketing, sales, and customer management, helping businesses scale efficiently. DashClicks DashClicks is a powerful, easy-to-use business software designed to streamline lead generation, automate…

  • Artificial IntelligenceVida: AI Phone Agent

    Vida: The AI Phone Agent Transforming Customer Interactions

    Businesses today face the challenge of managing high call volumes while ensuring exceptional customer service. Missed calls can mean lost opportunities, frustrated customers, and decreased revenue. Companies need a solution that provides round-the-clock availability, seamless call handling, and improved productivity. Vida Vida is an AI-powered phone agent designed to transform customer interactions. By leveraging artificial intelligence and natural language processing…

  • Social Media & Influencer MarketingSprout Social Media Publishing, Listening, Management, Analytics, Advocacy

    Sprout Social: Increase Engagement In Social Media With This AI-Driven Publishing, Listening, and Advocacy Platform

    Have you ever followed a major corporation online only to be disappointed by the quality of content they’re sharing or their lack of engagement with their audience? For example, it’s a telltale sign to see a company with tens of thousands of employees and just a few shares or likes on its content. It’s evidence that they’re simply not listening…

  • Artificial IntelligenceAI and Technology Enablement vs. Cultural Disablement

    Marketing’s Next Challenge: When AI Unlocks Potential, but Culture Fails to Deliver

    Marketing has always been a balance of art and science, creativity and analytics. However, as technology continues to evolve, it has the potential to be either an enabler of innovation or a bureaucratic bottleneck that stifles progress. The rise of artificial intelligence (AI) marks an inflection point at which the limitations of traditional systems, user interfaces (UI), and structured data…

  • Email Marketing & AutomationDelivra: Elevate Your Email & SMS Marketing with Powerful Automation

    Delivra: Elevate Your Email & SMS Marketing with Powerful Automation

    Marketing teams today face overwhelming data, yet harnessing it effectively remains a challenge. Personalizing campaigns, optimizing timing, and delivering targeted messages at scale often require complex solutions that small teams struggle to implement. But what if marketing automation could be simple, seamless, and incredibly effective? That’s where Delivra comes in. Delivra Delivra is a robust email and SMS marketing automation…

  • Content MarketingCustomer-Centric Website Elements

    7 Ways to Guarantee a Customer Centric Website

    I was recently reviewing some corporate CPG / FMCG websites, and what a shock I got! These organisations have the consumer in their actual name, so they should be the most consumer-centric, right? Well, yes, of course! Yet few of them appear to consider the consumer’s perspective when creating their websites. Even fewer are sufficiently delighted to make me want…

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