Customer Engagement
Articles Tagged customer engagement:
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Local SEO: Mistakes To Avoid With Your Organic Search in 2024
This week, I visited the grand opening of a new restaurant in our town after seeing some of the business's carefully placed signage up and down the main intersections around them. However, they left out the best-performing signage today: having…
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Iterable: Drive ROI with AI-Powered, Seamless, Personalized Cross-Channel Customer Journeys
Marketers are often challenged to connect with their customers on a personal level. It's no longer enough to collect data; you need to activate it to create meaningful experiences that resonate with your audience. This is where Iterable comes in,…
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The Role of Sales and Marketing Technology in Dubai’s Real Estate Market
Dubai’s real estate market has cemented itself as one of the most dynamic and profitable property markets globally. Known for its high-end developments, futuristic skyline, and investor-friendly policies, Dubai attracts a broad spectrum of buyers, from international investors to luxury…
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7 Steps To Implement Cross-Channel Strategies for Maximum Impact
In today’s highly competitive digital landscape, businesses need more than just a website or a social media presence to thrive. To reach and engage their audience effectively, developing and implementing cross-channel strategies that ensure consistent messaging and a seamless user…
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KrispCall: Elevate Your Sales Engagement with Advanced Telephony Capabilities Inside Your CRM
Seamless and effective communication is critical for establishing trust and fostering customer relationships. However, many companies struggle with managing multiple communication channels, maintaining detailed call logs, and staying on top of conversations across different time zones. The need for a…
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MoEngage: Unify Customer Data and Drive Engagement Across Web and Mobile App Channels
In a rapidly evolving digital world, businesses are constantly challenged to meet customer expectations. As channels multiply and data sources proliferate, many brands struggle with fragmented customer data, resulting in disjointed, inefficient communication strategies. This can lead to poor customer…
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Insurtech: How Insurance APIs are Transforming the Insurance Industry
The insurance industry is one of the oldest and most traditional industries, but in recent years, it's experienced a tech-driven renaissance thanks to insurtech. Insurtech—a combination of insurance and technology —refers to innovations designed to improve efficiency and customer experience…
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From Generic to Genuine: The Power of AI in Personalized Sales Outreach
People appreciate it when you remember their name, feel valued when you understand their needs, and feel seen when you offer solutions to their problems or gifts that bring them joy. Crafting emails that resonate individually with each unique customer…
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The Myth of the “Best Medium” and the Reality of the Buyer’s Journey
Sales and marketing professionals often seek the holy grail of lead conversion—the single, infallible medium that guarantees success. However, pursuing the best medium to close leads is fundamentally flawed. Modern buying behavior is far more complex and nuanced, requiring a…
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Sendlane: Empowering eCommerce Brands with Integrated Email, SMS, Review, and Form Management
E-commerce businesses face numerous challenges in retaining customers and driving repeat purchases. With the proliferation of marketing channels and tools, many companies struggle to create cohesive, personalized experiences that resonate with their audience. The fragmentation of customer data across multiple…
