Gartner
Articles Tagged gartner:
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From Prompts to Purpose: What Agentic AI Means for Internal Comms
In the ever-evolving landscape of AI, distinguishing between genuine innovation and mere hype is increasingly challenging. For internal communications leaders, the real hurdle isn’t accessing AI tools but identifying those that truly add value amidst the complexity and strategic demands…
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Contentsquare: Unlock Customer Experience Wins with Agentic AI-Powered Insight
Your customers expect more than just functionality—they expect fluid, frictionless digital journeys that feel personalized and intuitive. But when journeys break down, the consequences are immediate: disengagement, abandonment, and churn. And with data scattered across platforms, understanding what’s really happening…
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The Three-Stage Framework for Ecommerce Conversion: Acquisition, Identification, and Retention
Nearly two-thirds (63%) of digital marketing leaders struggle with delivering personalized experiences to their customers, yet only 17% use artificial intelligence (AI) and machine learning (ML) across their marketing function. Gartner research, This striking disconnect between aspiration and implementation reveals…