Douglas Karr's Articles on Martech Zone
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How A Lack of Social Media Responsiveness is Destroying Your Customer Retention (and Acquisition)
We’ve written about the incredible growth of social media as a resource for consumers to handle customer service issues and that it’s become an expectation, not an option. Businesses are witnessing a seismic shift in customer service dynamics, with social media becoming the dominant platform for consumer-brand interactions. What’s disconcerting is that many of them are still ignoring the repercussions.…
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Fomo: Enhancing Your Online Store’s Trust and Conversion Rates with Social Proof
E-commerce businesses face the constant challenge of capturing and maintaining the attention of potential customers. With the vast ocean of options available, standing out and building trust with your audience has never been more crucial. Companies are looking for innovative ways to engage visitors and convert them into loyal customers while fostering an environment of authenticity and reliability. Watching potential…
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ResponseTap: Unlocking the Power of Call Attribution with Smart Match Technology
Understanding the customer journey is paramount for businesses aiming to boost conversion rates and optimize marketing spend. However, one of the most significant challenges marketers face today is accurately attributing phone calls to specific marketing efforts, a critical component for businesses that rely heavily on phone interactions to close sales. Without clear visibility into which campaigns are driving calls, marketers…
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The Half-Life of Social Media Posts in 2024: Navigating Lifespan for Strategic Impact
Social media platforms have emerged as crucial arenas for individuals and businesses to connect, share, and influence. However, the content shared on these platforms is subject to an often-overlooked metric: the half-life of social media posts. This term, rooted initially in physics, has found relevance in digital marketing, describing the time it takes for a post to receive half of…
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Buy Me a Coffee: Give Your Audience An Easy Way To Say Thanks!
Content creators, whether writers, artists, musicians, or developers, face the challenge of monetizing their content without resorting to intrusive ads or complicated subscription models. Amidst a sea of platforms offering various forms of monetization, one stands out for its simplicity, warmth, and direct connection between creators and their fans: Buy Me a Coffee. Buy Me a Coffee allows fans to…
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App: What’s My IP Address
If you ever need to know your IP address as viewed from an online source, here you go! I’ve updated the logic on this app to attempt to find the user’s true IP address. The challenges are found in the article below. Your IP Address Is IP is a standard defining how devices on a network communicate with each other…
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InPowered: Elevate Your Content Marketing with AI-Powered Content Intelligence and Distribution
Businesses face the ongoing challenge of creating engaging content and ensuring it reaches the right audience effectively. The saturation of content across platforms makes it increasingly difficult for brands to stand out and accurately measure the impact of their content marketing efforts. This environment demands solutions that streamline content creation and optimize its distribution to enhance engagement and conversion rates.…
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10 Reasons Subscribers Unsubscribe From Your Email… and How To Fix It
Email marketing remains a cornerstone of digital marketing strategy, offering unparalleled reach and potential for personalization. However, maintaining and nurturing an engaged subscriber list can be challenging. The infographic we’re exploring serves as a vital checkpoint for marketers, outlining the top ten pitfalls that can lead to subscribers hitting the unsubscribe button. Each reason is a cautionary tale and a…
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BoomPop: A Platform for Corporate Destination Event Planning
Bringing teams together is crucial for fostering connection, alignment, and growth, but planning and executing in-person events can be daunting. Creating those special moments that facilitate meaningful connections is paramount for remote teams, valued customers, or an entire company. The logistical challenges of planning, coupled with the need to tailor experiences that genuinely resonate with team members, can detract from…
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WordPress: Add a Shortcode To Display Today With Optional Formatting and Calculations
The power to dynamically display content allows WordPress users to create more engaging, up-to-date, and relevant user experiences. One handy application of this dynamic capability is using shortcodes to insert custom content into posts, pages, and widgets. This article introduces a custom shortcode to display the current date and time and even calculate date adjustments, all formatted according to your…
