Douglas Karr's Articles on Martech Zone
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Medallia: Experience Management To Detect, Identify, Predict, and Correct Issues in Your Customers’ Experiences
Customers and employees are producing millions of signals critical to your business: how they feel, what they like, why this product and not that, where they’re spending money, what could be better... Or what would make them happier, spend more,…
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How to Choose an Email Service Provider (ESP)
This week, I met with a company that was considering leaving its email service provider ( ESP ) and building its email system internally. I would have said no if you asked me a decade ago if that were a…
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Understanding Tag Clouds: Enhancing User Experience and Content Strategy
Tag clouds are a visually appealing and effective way to display the most frequently used tags or keywords on a website. They provide a quick overview of the site's main topics, making it easier for visitors to navigate and find…
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Birdie: An AI-Driven Feedback Analytics Platform for Product Teams
Customer feedback is paramount to the success of any product or service, extracting valuable insights from the deluge of information can be a challenging endeavor. This is where Birdie steps in to help, using the power of Artificial Intelligence (…
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B2B Acquisition: How To Prioritize Your Outbound Sales With Company Profile Matching
Business-to-business ( B2B ) acquisition can be quite daunting. If you are an organization that services a large region with few employees, you want to ensure that your acquisition strategy is efficient. If there are 50,000 businesses in the region,…
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The Evolving Landscape of Digital Content Theft: How Content Creators Can Protect Their Work
TContent theft has become increasingly sophisticated and pervasive. Over the last decade, the problem has grown far more complex. Let's explore the current state of content theft and provide strategies for creators to protect their work. Beyond Copy and Paste…
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GSTV: Target Consumers at the Pump with Location-Based Video Experiences
Every day, millions of Americans get in their vehicles and go. Fueling up drives commutes, commerce, and connection, and that’s when GSTV has their undivided attention. Daily, at tens of thousands of locations, their national video network owns a unique…
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Textmagic: A Full-Featured Business Text Messaging (SMS) Platform
Whether it's two-factor authentication ( 2FA ) or making dinner reservations, I'm noticing that I'm much more comfortable utilizing text messaging ( SMS ) than I was a few years ago. I don't think I'm the only one... consumers and…
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10 Ways To Protect Your Blog from A Lawsuit
Protecting your blog from potential legal issues is crucial for its long-term success. By taking proactive steps to safeguard your content and manage potential risks, you can focus on creating valuable content for your audience without worrying about lawsuits looming…
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The Resilience of Press Release Distribution in the Social Media Era
Social media's rise has undeniably transformed how journalists discover and report news. In this digital age, information spreads unprecedentedly, and the dynamics of media engagement have evolved. Yet, amidst these changes, one traditional tool continues to stand strong—the press release…