Customer Retention
Articles Tagged customer retention:
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Social Media & Influencer Marketing
Dominate Your Local Market: A Salon’s Guide to Online and Offline Success in 2024
A strong online presence is crucial for any salon looking to thrive. But don’t underestimate the power of good old-fashioned community engagement! This guide combines the best of both worlds, offering a comprehensive approach to attract new clients and boost your salon’s visibility. 1. Maximize Your Online Presence Claim Your Google Business Profile: Your Google Business Profile (GBP) is your…
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Artificial Intelligence
The Resurrection of Personalization: Why AI is Changing the Game with Predictive Customer Insights
Remember when personalized marketing was going to be the next big thing? In 2019, Gartner predicted that most marketers would abandon personalization: By 2025, 80% of marketers who have invested in personalization will abandon their efforts due to lack of ROI, the perils of customer data management or both. In fact, 27% of marketers believe data is the key obstacle to personalization…
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Marketing Infographics
Customer Acquisition vs. Retention: A Comprehensive Guide to Growth
Sustainable growth relies on a delicate balance between attracting new customers and keeping existing ones engaged. This requires mastering both customer acquisition and customer retention. Let’s explore these two vital components, understand their nuances, and learn how to balance them strategically for optimal business results. Table of ContentsCustomer AcquisitionCustomer RetentionAcquisition versus RetentionAcquisition and RetentionKey Takeaways Customer Acquisition Customer acquisition is the lifeblood of any…
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Email Marketing & Automation
MoEngage: Unify Customer Data and Drive Engagement Across Web and Mobile App Channels
In a rapidly evolving digital world, businesses are constantly challenged to meet customer expectations. As channels multiply and data sources proliferate, many brands struggle with fragmented customer data, resulting in disjointed, inefficient communication strategies. This can lead to poor customer experiences (CX), decreased retention, and lower lifetime value (CLV). MoEngage MoEngage transforms customer engagement by providing a unified platform that…
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Customer Data Platforms
Successeve: Unlock the Power of Product-Led Sales and Customer Success
Companies often struggle to convert potential leads into loyal customers while maintaining long-term engagement. With so many customer interactions happening across various touchpoints, staying on top of these interactions becomes overwhelming. How can businesses streamline customer relationships, prevent churn, and boost revenue? Successeve Successeve is a comprehensive customer intelligence platform that drives growth and retention by transforming customer data into…
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Analytics & Testing
mParticle Analytics: Data-Driven Customer Analytics With Actionable Insights
Every modern business grapples with making informed decisions using customer data. With customer journeys becoming increasingly complex, organizations need a robust analytics solution that empowers their teams to make smarter decisions without the complexity of traditional data querying. mParticle Analytics mParticle Analytics (formerly Indicative) is the only product analytics platform that directly integrates with your data warehouse, offering actionable insights…
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E-commerce and Retail
Segments: Unlock Your Shopify Store’s Full Potential with AI-Powered Segmentation and Insights
Every eCommerce business faces the challenge of understanding its customers. Which products should be marketed to whom? What type of campaigns will maximize sales? And, most importantly, how can you drive repeat purchases from existing customers? These questions, crucial for growth, are often hard to answer without deep insights. Fortunately, there’s a platform that makes these challenges manageable and actionable.…
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Content Marketing
The Myth of the “Best Medium” and the Reality of the Buyer’s Journey
Sales and marketing professionals often seek the holy grail of lead conversion—the single, infallible medium that guarantees success. However, pursuing the best medium to close leads is fundamentally flawed. Modern buying behavior is far more complex and nuanced, requiring a sophisticated, multi-faceted approach that addresses every stage of the buyer’s journey. Table of ContentsUnderstanding the Buyer’s JourneyAwareness Stage: Considering and…
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Email Marketing & Automation
Sendlane: Empowering eCommerce Brands with Integrated Email, SMS, Review, and Form Management
E-commerce businesses face numerous challenges in retaining customers and driving repeat purchases. With the proliferation of marketing channels and tools, many companies struggle to create cohesive, personalized experiences that resonate with their audience. The fragmentation of customer data across multiple platforms often leads to disjointed messaging and missed opportunities for engagement. Moreover, the complexity of managing various marketing tools can…
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Mobile Marketing, Messaging, and Apps
10 Ways That An iOS App Can Help Future-Proof Your Business
An effective way to future-proof your business is by investing in iOS app development. Having a strong presence in the iOS ecosystem is more critical than ever. Here are compelling reasons why your business should partner with an iOS app development company or an iOS app agency to invest in iOS app development this year. Engagement: Mobile apps offer unique…
