Personalization

Articles Tagged personalization:

  • Promotion Optimization Institute 2025 State of Consumer Goods Report

    The State of the Consumer Goods Industry in 2025: A Strategic Outlook for Retailers and D2C Marketers

    The consumer goods industry is undergoing a seismic transformation. After several years of supply chain disruptions, digital upheaval, and shifting consumer priorities, 2025 marks a year where both legacy brands and digital-native challengers are resetting their strategies. For retailers, D2C brands, and online store operators, understanding the prevailing trends is not just important—it’s mission-critical. According to the 2025 Consumer Goods…

  • The State of E-Commerce Personalization Maturity in 2025

    The State of E-Commerce Personalization in 2025: Where Brands Are Succeeding, Falling Short, and How AI Is Shaping the Future

    We’ve come a long way from the days when Hello %%first_name%% passed for personalization. In today’s e-commerce landscape, consumers expect brands to deliver dynamic, relevant experiences tailored to their needs and behaviors across every touchpoint. Yet while technology — especially AI — has unlocked powerful new capabilities, many organizations are still grappling with how to scale these efforts effectively. This…

  • The Strategic Benefits of Content Marketing Across the Funnel

    The Strategic Benefits of Content Marketing Across the Funnel

    Content marketing has evolved from a niche tactic into a strategic pillar of modern marketing. For both B2B and B2C businesses, content has become indispensable—not only for attracting and educating prospects, but also for nurturing leads, converting buyers, and retaining customers. As AI-driven tools accelerate demand for high-quality inputs, content isn’t just king—it’s the fuel that powers intelligent systems across every channel. Below,…

  • Brainiest.AI: How Marketers Can Use AI to Improve Strategy and Content Quality

    Brainiest.AI: How Marketers Can Use AI to Improve Strategy and Content Quality

    AI is becoming an invaluable tool for marketers looking to streamline their strategies and enhance content quality. However, despite its potential, many marketers face challenges when integrating AI effectively into their campaigns. Table of ContentsThe Challenge: Leveraging AI Without Losing Human TouchBest Practices for Integrating AI in Your Marketing StrategyBalance Automation with Human-Led StrategyStart Simple with Repurposing ContentLean on AI…

  • Conversational Customer Experiences with Infobip

    Engagement is a Two-Way Street: Using Conversational Customer Experiences to Build Customer-Brand Relationships

    The relationship between brands and their audiences has long been a one-way street – brands, using catchy billboards, quirky TV commercials, or even the antiquated newspaper ads, talked at us, not to us. Tech advancements have made it possible for these relationships to become more interactive, thanks to the rise of social media, new consumer devices, and, of course, continued…

  • Marketing Technology Investments for CMOs

    CMO MarTech Investments in 2025: AI, Automation, and Customer Experience

    As we reach the midpoint of 2025, the marketing technology (MarTech) landscape continues to evolve at a breakneck pace. For businesses, marketers, and sales leaders, understanding where Chief Marketing Officers (CMOs) are directing their technology budgets offers a valuable signal of broader strategic shifts. From the mainstreaming of Generative AI (GenAI) to the rise of secure data collaboration environments, investment…

  • Paradox of Change: Users, Employees, and Sales

    The Paradox of Change: Despised by Users and Employees But Required For Sales and Competitive Growth

    In the dynamic landscape of marketing and sales technology, change is inevitable and essential for growth and survival. For Software as a Service (SaaS) companies, staying competitive requires continuous innovation—introducing new features, enhancing user interfaces (UI), and integrating advanced technologies to meet evolving customer needs. Table of ContentsWhy Change is Necessary in BusinessThe Paradox of Change: Risky and UncomfortableChange Management:…

  • E-commerce Content That Drives Conversions

    How to Craft Content That Converts: 5 Proven Principles for E-Commerce Success

    In the crowded world of online stores, content can make the difference between a casual browser and a paying customer. High-converting e-commerce content isn’t just about describing a product – it’s about structuring information to match how users scan, read, and engage with pages. From product descriptions to blog articles, effective content uses smart structure, psychological cues, targeted messaging, clear…

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