FOH

Front of House

Refers to all areas of a restaurant where customers interact with staff. This includes the dining room, host stand, bar, and outdoor seating areas. In technology terms, FOH systems focus on customer-facing operations like taking orders, processing payments, managing reservations, and coordinating table service. FOH staff typically includes servers, hosts, bartenders, and managers who use these systems through terminals, tablets, or handheld devices to manage the customer experience. All areas of a restaurant where food preparation and supporting operations occur, primarily the kitchen and storage areas, are called the BOH.

• Abbreviation: FOH