Acronyms

Sales, Marketing, and Technology Acronyms and Abbreviations. Jump to acronyms beginning with the number or letter:

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  • CEP: Customer Engagement Platform

    CEP

    A platform that helps businesses interact with customers proactively across digital channels. Unlike customer service platforms focusing on resolving issues, CEPs aim to build ongoing relationships through personalized interactions. CEPs…

  • CERN: Conseil Européen pour la Recherche

    CERN

    The name CERN is derived from the organization’s original French name, Conseil Européen pour la Recherche Nucléaire. CERN’s primary focus is on particle physics and fundamental research, so its direct…

  • CES: Customer Effort Score

    CES

    A metric used to measure the amount of effort a customer must put forth to resolve an issue, complete a transaction, or engage with a company. It is typically captured…

  • CEX: Centralized Exchange

    CEX

    A digital asset trading platform that is operated by a centralized organization, acting as an intermediary between buyers and sellers. Unlike decentralized exchanges (DEXs), which facilitate peer-to-peer transactions using blockchain…

  • CFO: Chief Financial Officer

    CFO

    A senior executive responsible for managing a company’s financial operations and reporting. They are generally considered to be the highest-ranking financial executive in an organization and typically report to the…

  • CFPB: Consumer Financial Protection Bureau

    CFPB

    A U.S. government agency responsible for overseeing and enforcing consumer protection laws related to financial products and services. Established in 2011 as part of the Dodd-Frank Wall Street Reform and…

  • CFR: Code of Federal Regulations

    CFR

    The official codification of the general and permanent rules issued by federal agencies of the U.S. government. These regulations are legally binding and serve as a framework for compliance in…

  • CFT: Cross-Functional Team

    CFT

    Individuals from different departments or areas of expertise within an organization who collaborate on a specific project, goal, or problem. These teams are designed to break down traditional departmental silos,…

  • cgc consumer generated content

    CGC

    Also known as User-Generated Content (UGC), CGC refers to any form of content that is created and shared by consumers or users of a product or service rather than by…

  • CGI: Computer-Generated Imagery

    CGI

    CGI stands for Computer-Generated Imagery, which refers to the use of computer graphics to create or manipulate visual content in films, television shows, video games, and other media. CGI has…

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