Martech Zone
Martech Zone provides daily articles for business, sales, and marketing professionals to research technology, discover new sales and marketing tools, and learn how to leverage platforms to drive greater business results.
- Content Marketing
7 Ways to Guarantee a Customer Centric Website
I was recently reviewing some corporate CPG / FMCG websites, and what a shock I got! These organisations have the consumer in their actual name, so they should be the most consumer-centric, right? Well, yes, of course! Yet few of them appear to consider the consumer’s perspective when creating their websites. Even fewer are sufficiently delighted to make me want…
- Advertising Technology
The Ultimate Event Planning Checklist: A Timeline-Driven Guide for Live, Online, and Recorded Events in 2025
Effective event planning blends strategic foresight with meticulous execution and precise timeline management. Whether organizing a large-scale live conference, hosting an interactive online webinar, or producing a high-quality recorded session for on-demand viewing, this checklist breaks down every phase—from pre-planning to post-event review—into clearly defined steps. Each phase includes a dedicated timeline section and specific guidance for live, online, and…
- Content Marketing
Best Customer Support Software for Small Businesses: Your Path to Outstanding Service
Customer support is the backbone of any thriving business, but for small businesses, it’s not just about solving problems but building lasting relationships. The right helpdesk for small business operations can make a world of difference. Whether you’re managing a handful of customer inquiries or hundreds, finding the best customer support software is crucial. In this article, we’ll explore top…
- Email Marketing & Automation
The Top 10 Challenges Introduced by Marketing Automation and How To Avoid Them
There’s no doubt that marketing automation is an incredible way to digitally transform your organization, a way to capitalize on effectively communicating with your prospects and customers and a means to reduce the resources and workload of manually marketing to them. With any strategy deployed in an organization also comes many challenges, though. Marketing automation is no different. Table of…
- E-commerce and Retail
Poper: AI-Powered Popups That Drive Engagement And Conversions Without Annoying Users
Marketers have used popups for years to capture leads, promote offers, and reduce bounce rates. But the reality is that most traditional popups fail to deliver results. Intrusive popups disrupt the browsing experience, leading to frustration and high exit rates. Irrelevant messaging makes popups feel spammy rather than helpful. A lack of smart targeting means users see popups at the…
- Sales Enablement, Automation, and Performance
Zoho SalesIQ: Convert More Visitors with Smart Live Chat & Analytics
Every business faces the challenge of converting website visitors into customers. Whether you’re in sales, marketing, or support, engaging visitors at the right moment can make all the difference. Delayed responses or generic interactions can lead to lost opportunities. That’s where a powerful customer engagement platform can bridge the gap—ensuring real-time, personalized interactions that drive conversions and customer satisfaction. Zoho…
- Sales and Marketing Training
Marketing Mastery: Unlock High-Impact Strategies for Explosive Growth With This Marketing Community and Training
Marketing is the backbone of any successful business, but it’s also one of the most challenging aspects to master. Algorithms change, trends evolve, and what worked yesterday might not work tomorrow. Many marketers struggle to generate leads, optimize campaigns, and turn visitors into loyal customers. Scaling a business without proper guidance can feel like a never-ending puzzle. Marketing Mastery Marketing…
- Analytics & Testing
How to Set Up GA4 for Multiple Domains in a Single Analytics Property
Google Analytics 4 (GA4) marks a significant departure from Universal Analytics (UA). It is an update and a complete transformation designed for a privacy-focused, cross-platform world. Understanding these fundamental changes is essential, particularly when managing subdomains and separate domains. From Sessions to Events: The Core Transformation Universal Analytics relied on sessions as its primary metric, focusing on website traffic and…
- Marketing Events
Adobe Summit: Join Me At The Digital Experience Conference In Las Vegas (March 17-20, 2025)
Adobe Summit 2025 is set to be one of the most influential digital experience conferences of the year, bringing together industry leaders, innovators, and digital marketers to explore the latest advancements in customer experience, artificial intelligence, and personalization at scale. Taking place from March 17–20 in Las Vegas, with online sessions available for those who cannot attend in person, the…
- Paid and Organic Search Marketing
410: When And How To Tell Search Engines Your Content Is Gone
When a search bot crawls your site, your web server responds with a header request code. We’ve shared quite a bit about the negative impact of search engines finding 404 errors (page not found) and how to utilize redirections effectively to redirect the user (and the search engine) with a 301 status code to a relevant page. Redirections are a…
