Chris Mahl's Articles on Martech Zone
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Sales Enablement, Automation, and Performance
The Future of Sales: Overcoming Knowledge Friction with AI Innovation
In the rapidly evolving landscape of sales, where information is a currency and responsiveness is paramount, one formidable obstacle stands out — knowledge friction. Knowledge friction is the distance between what a salesperson needs to know and the ability to access that information. The intelligence embedded in internal systems is often obscured by layers of technology, creating a barrier for…