Analytics & Testing, Content Marketing, Customer Relationship Management

From Personalization to High-Definition Emotional Intelligence

People with high emotional intelligence (EQ) are well liked, show strong performance and are generally more successful. They are emphatic and have good social skills: they show an awareness of the feelings of others and manifest this awareness in their words and actions. They can find common ground with a wide range of people and nurture relationships that go beyond just friendliness and the ability to get along. They achieve this by noticing and analyzing subtle nuances: gestures, voice intonation, word choice, facial expressions – stated and implied codes that transpire between people – and adjusting their behavior accordingly. The

Read More...