Rachel worked in the international financial industry for almost 12 years which allowed her to gain experience and become a highly capable coach, trainer, and leader. She enjoyed encouraging team members and teammates to continuously pursue self-development. She is well-knowledgeable about operations, training, and quality in the customer service environment.
Retail is an essential part of everyone’s lives. It’s a global machine developed to deliver and serve customers across nations. People equally enjoy shopping in brick-and-mortar and online stores. Therefore, it comes as no surprise that the global retail industry is expected to reach $29.8 trillion in 2023. But, it can’t do it on its own. There are many reasons the retail industry needs to keep up to speed with the latest technology developments. Following
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